Why should I take Magic Scoop?
Magic Scoop offers a unique blend of 75 high-quality ingredients, including vitamins, minerals, probiotics, superfoods, and more. It supports overall health, provides energy without the crash, aids digestion, and contributes to immune function. The convenient all-in-one formula eliminates the need for multiple supplements, making it a time-efficient and convenient choice for individuals seeking a holistic approach to wellness.
How does Magic Scoop compare to AG1?
They are similar but the key differentiators are in the adaptogenic, cognitive and digestive support ingredients in our formula:
Magic Scoop contains L-theanine for mood and cognitive function as well as a 600mg Super Mushroom Complex which contains cordyceps, lion's mane, reishi, chaga, turkey tail, and shiitake. There's also Apple Cider Vinegar that will aid in digestion and gut health as well as Vitamin D3.
Both products are 3rd party tested, GMP certified, and NSF certified. However, Magic Scoop also has a more enjoyable taste, is priced over ~30% less and ships from Canada.
Short answer: we have a few more ingredients that help with digestion and mental clarity, and we also taste better and are 30% less in cost.
When should I take Magic Scoop?
For optimal results, it is recommended to take Magic Scoop once a day in the mornings and on an empty stomach. You can adjust the timing based on your personal preference and lifestyle. We recommend mixing with water but you can also try combining it with your favorite smoothie recipe or juice.
Health Canada requires most supplements to be instructed as taken with food, which is why this is now on our Canadian label version of Magic Scoop. The FDA does not have this same requirement and approves the suggested use of drinking Magic Scoop on an empty stomach.
You can take Magic Scoop whenever it is convenient for you. We suggest taking it on an empty stomach first thing in the morning for optimal absorption. The probiotics are better absorbed in the intestine on an empty stomach, and the digestive enzymes will help prepare your body for the day and break down your next meal.
How much is a subscription?
Our subscriptions range from $84.50 for a double subscription (2 products per month), or $89 per month for a single subscription.
Where can I find the full ingredient list?
You can find our full ingredient list, with all 75+ ingredients, on our website here: magicscoop.com/pages/greens-ingredients
How does Magic Scoop support the digestive system?
Magic Scoop supports the digestive system through a combination of probiotics, digestive enzymes like Bromelain, and ingredients like Ginger Root. Probiotics maintain a healthy gut flora, while enzymes aid in efficient digestion. The inclusion of ginger, known for its anti-inflammatory and digestive properties, further supports overall digestive health.
How do the probiotics work?
The probiotics in Magic Scoop, including strains like Bacillus coagulans, Bifidobacteria, and Lactobacillus acidophilus, work by promoting a healthy balance of gut bacteria. These beneficial bacteria contribute to digestive health, support nutrient absorption, and enhance the overall well-being of the digestive system.
What are postbiotics? I barely know what prebiotics are!
Fair question. Here's the breakdown:
Prebiotics feed the good bacteria in your gut.
Probiotics are the good bacteria themselves.
Postbiotics are the beneficial compounds those bacteria produce after digesting prebiotics.
In other words, postbiotics are the result of healthy gut activity, and they help support digestion, reduce inflammation, and strengthen the gut barrier. They're an important (and often overlooked) part of the gut health puzzle, and yes, Magic Scoop includes them.
What is the breakdown of the Electrolyte mix?
Our Electrolyte mix contains 850mg Premium Electrolytes for full-body hydration. This is broken into:
- 500mg sodium from pink Himalayan salt & natural sodium blend
- 200mg potassium from coconut water
- 100mg magnesium citrate (most bioavailable form)
How much stevia is used in each flavor?
There are different amounts of stevia extract depending on the flavour profile. Different amounts are used to optimize the overall flavour sensations.
- Pineapple Coconut has 56mg stevia per serving
- Strawberry Lemonade has 60mg stevia per serving
- Mango has 60mg stevia per serving
- Unflavoured has 30mg stevia per serving
How many carbohydrates are in Magic Scoop?
Since we are a supplement product, we do not have a nutritional profile for our products and thus don't have carbohydrates. We do have a total calorie count of 35.
Is Magic Scoop tested?
Yes, Magic Scoop undergoes rigorous testing. It is GMP (Good Manufacturing Practice) certified, ensuring that it meets high-quality standards in manufacturing. Additionally, third-party testing is conducted to guarantee the purity, potency, and safety of the product.
What's a "Certificate of Analysis" and why should I care about it?
A Certificate of Analysis (COA) is a document from a third-party lab that verifies what's actually in a product, no guesswork, no fluff. It confirms that the ingredients listed on the label are accurate, that the product is safe, and that it meets quality standards for things like potency and purity.
Why should you care? Because transparency matters. A COA gives you confidence that what you're putting in your body is exactly what we say it is, and nothing we don't. At Magic Scoop, we believe in that level of accountability.
Is Magic Scoop gluten-free?
Yes! Magic Scoop is gluten-free and free from other common allergens like dairy, eggs, and peanuts.
Where is Magic Scoop made?
Magic Scoop is proudly Canadian! Our products are made in Vancouver, BC, in GMP-certified facilities, approved by Health Canada, and third-party tested for quality and safety.
Do I need my doctor's approval to take this?
While Magic Scoop is designed to be a safe and convenient all-in-one supplement, you should talk with your healthcare provider before starting any new dietary supplement regimen, especially if you have existing medical conditions, are pregnant, or are taking other medications.
Is Magic Scoop safe for pregnant women?
Magic Scoop is built to be a safe, simple addition to your routine, but everyone's body is different. If you're pregnant, managing a health condition, or taking other medications, it's always a good idea to check in with your healthcare provider before starting something new.
What's the shelf life of Magic Scoop?
Our products are good until the expiry date printed on the package. However, in accordance with Health Canada regulations, we recommend using them within 90 days of opening. For best freshness and quality, we also suggest refrigerating the product after opening.
How do I access my account and log in?
To access your account and subscription, the first step is to make sure you've set up a customer account on our website. Just a heads up: having a subscription doesn't automatically create an account.
If you haven't already, go to the site and create an account using the same email address tied to your subscription. If you don't get a message saying "email is already in use," that means no account existed yet and you're good to go.
Once your account is created, just log in and you'll be able to view and manage your subscription however you like: pause, cancel, skip, or update details anytime.
How do I edit my subscription?
You can edit your subscription at any time by logging into your account on the website (please ensure that you have already set up a customer account first). Then:
- Once you log into your account, click on My Subscription.
- Click on View Details to edit your subscription.
- From there, you can change the product in your subscription, skip your next order, reschedule your orders, edit your payment and address details, and pause or cancel your subscription.
Am I able to swap out my flavor?
Yes, you can swap out the flavor in your subscription as many times as you'd like. You simply need to log into your account on the website (please note: you must first create a customer account before trying to log in. Having a subscription does not automatically create a customer account). Once you have logged in, you will have the option to edit your subscription and choose a different flavor.
What's in the Free Starter Kit?
Our free starter kit comes with your first subscription order, and the contents depend on which product you are choosing.
- The Pouch Starter Kit includes: canister, scoop & shaker bottle.
- The Stick Pack Starter Kit includes: shaker bottle.
Do you offer refunds or exchanges?
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee applicable to all first-time customer orders. If you are not completely satisfied with your first purchase, you can return it within 30 days of receiving the item for a full refund. You are not required to send back your opened products to receive this refund. Orders after the 30 days will be subject to a restock fee or additional refund charges.
Returns (all other orders)
For all other orders, we have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unopened and in its original packaging. You'll also need the receipt or proof of purchase. Items must be unopened and are subject to a 20% restocking fee.
To start a return, contact us at hello@magicscoop.com. If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We'll evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.
Refunds
We will notify you once we've received and inspected your return and let you know if the refund was approved. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we've approved your return, contact us at hello@magicscoop.com.
European Union 14-day cooling-off period
If your order is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. Your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
How do I cancel an order?
In order to cancel your order, you will need to reach out to our Customer Service Manager at hello@magicscoop.com. Please include the order # you wish to cancel in the email.
Please be advised that we cannot guarantee that we will be able to cancel your order.
How do I edit a recent order?
If you would like to edit an order that has already been placed, please contact our Customer Service Manager at hello@magicscoop.com and include your order # in the email.
Please be advised that once an order has been placed, we cannot guarantee that we will be able to edit it for you.
How do I request a refund for an order?
In order to process a refund for your order, please reach out to our Customer Service Manager at hello@magicscoop.com and include the order # you would like refunded.
Please be advised of our refund policy here: magicscoop.com/policies/refund-policy
What if I entered the wrong shipping address?
In order to change the shipping address for an order that has already been placed, please reach out to our Customer Service Manager at hello@magicscoop.com and include the order # and the correct shipping address in the email.
Please be advised that we cannot guarantee that we will be able to change the address of an order that has already been placed. If our warehouse has NOT fulfilled the order already, we will be able to assist you. If the order has already been shipped by our warehouse, then you will need to contact the shipping carrier to change the address of the package.
What if I can't find a product on your website?
If you are unable to locate the product you are looking for on the website, then that product may be out of stock at the moment. Please contact our Customer Service Manager at hello@magicscoop.com if you require further assistance.
Do you offer wholesale?
We do deal with wholesale requests depending on the specifications of each retail location. For more information, please reach out to our customer service inbox at hello@magicscoop.com
How do I contact customer service?
For more information, please reach out to our customer service inbox at hello@magicscoop.com.
This inbox is monitored Monday to Friday, 8am to 4pm EST. We are also closed on all major holidays in Canada.
