Shipping policy

We offer a 30-day money-back guarantee on one-time purchases only.

If you’re not completely satisfied with your one-time purchase, you can request a full refund within 30 days of receiving your order. Customers are responsible for return shipping costs.

Please note that this guarantee does not apply to subscriptions our Black Friday offer, which requires a two-order minimum commitment. Customers are eligible to pause, skip or cancel this subscription after the 2nd order is processed.

For all other orders, we have a 30-day return policy. To be eligible, your item must be:

• Unopened and in its original packaging

• In the same condition as received

• Accompanied by a receipt or proof of purchase

Returns on non–first-time orders are subject to a 20% restocking fee, and customers cover return shipping costs.

To start a return, email us at hello@magicscoop.com.

If your return is approved, we’ll provide detailed instructions for how and where to send your package. Returns sent without prior approval will not be accepted.